To the Editor:
You are likely using mail-order pharmacy if you are in the National Guard, the Reserves, Retired Military, or a dependent of someone who fits in this category. Our pharmaceutical coverage under TRICARE strongly encourages it. You have less co-pay, if any at all, on generics.
The firm which handles your requests for and delivery of your pharmaceuticals is contracted by the Defense health Agency.
I have had problems with the contracted provider (the same firm keeps getting the contract) since I have been enrolled in the Mail-Order Pharmacy Program. The last time I had a problem with them I decided to go to my U.S. Representative.
He succeeded in getting their Congressional Liaison to contact me. I had been in email contact with her about the problem but she would not respond.